Stephanie Charman
Chief Executive, Association of Mortgage Intermediaries
VideoLater life lendingFor intermediary use only
Living More with LiveMore - Stephanie Charman, Chief Executive, Association of Mortgage Intermediaries on customer outcomes, collaboration and change
Stephanie Charman · Chief Executive, Association of Mortgage Intermediaries
LiveMore
Hosted & streamed via our own player
Published 19 Oct 2026Accurate as at 17 Sept 2026
- Stephanie Charman shares her reflections from the Living More debate and the appetite across the industry to make positive changes to later life lending.
- Why keeping customers at the heart of change means listening to what they actually want and designing journeys that work for them.
- The importance of greater collaboration across the industry to help deliver better customer outcomes.
- Why progress over perfection matters, with the industry needing to try new approaches, learn what works and keep moving forward.
Themes:Later life lendingMortgage advice
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